Solved: Hi my usb dongle to connect voyager v4220 to PC has stopped ... - HP Support Community

Ribbityeah · ‎09-19-2025

Poly voyager v4220 usb dongle to connect to PC not working

Meghana_10 · ‎09-22-2025

We haven’t heard from you; this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!
Regards,
Meghana

View solution in original post

SteffenBaierUK · ‎09-19-2025

Hello @Ribbityeah ,

Welcome back to the HP Poly community.

You seem to have never followed up >here<

As this is a peer-to-peer forum, and if no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Meghana_10 · ‎09-19-2025

Hello @Ribbityeah, Welcome to the HP Poly Support Community.

Thanks for reaching out about your query regarding the Poly device.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!

Below are the part numbers for both the BT700 and BT600. We request that you search for the provided part number and purchase accordingly.

217877-01: BT700 USB-A

217878-01: BT700 USB-C

BT600: 211249-01: USB A

BT600: 211002-01: USB-C

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Meghana

Meghana_10 · ‎09-22-2025

Hi there! @Ribbityeah,

We haven’t heard from you; this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Have a great day ahead!
Regards,
Meghana

Meghana_10 · ‎09-24-2025

@Ribbityeah A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!

Thanks again for your confirmation, and we wish you an amazing day ahead!

Regards,
Meghana

Hi my usb dongle to connect voyager v4220 to PC has stopped working. How can I get a replacement

Create an account on the HP Community to personalize your profile and ask a question