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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-08-2024 09:39 AM

HP Recommended
Product: Poly Studio P009

Hi I'm trying to connect a Soundstation 2 extended microphone I was given to our Poly Studio P009 without success, just wondering if it's a compatibility issue that's stopping me or should it theoretically work, before I upgrade to a more current microphone, can anyone advise please. Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2024 09:49 AM

HP Recommended

Hello @Sproutout ,

 

welcome to the HP Poly community.

 

You cannot use an analog SoundStation as an external Microphone to a Poly Studio USB. The Studio USB can use an external expansion Microphone 2200-69631-001

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎02-08-2024 09:49 AM

HP Recommended

Hello @Sproutout ,

 

welcome to the HP Poly community.

 

You cannot use an analog SoundStation as an external Microphone to a Poly Studio USB. The Studio USB can use an external expansion Microphone 2200-69631-001

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎02-08-2024 09:54 AM

HP Recommended

Thanks, I suspected but was hoping I was just being thick.

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