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‎12-07-2024 01:39 AM

HP Recommended
Product: POLY STUDIO USB P009

NOT DETECTING IN MY PC

Category:
1 REPLY 1

‎12-07-2024 01:48 AM

HP Recommended

Hello @MARKAZ1 ,

 

Welcome to the HP Poly community.

 

Your post was placed in a section unsuitable for your question and I have moved it in my role as a community volunteer. It was moved to a section that is more suitable for you or has a specific dedicated section. No action is required from your end.

 

Regarding your issue, you have not provided us volunteers with many details.

 

  • Did this unit ever work?
  • Is this a brand-new unit or a used one?
  • Are you using the original cabling?
  • Is this using a PC or a Apple Mac?

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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