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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎08-14-2023 06:06 AM

HP Recommended

Hi all

 

Can anyone tell me if the Poly Studio USB, once connected to the WIFI will it ever disconnect by itself and then try to reconnect?

 

Or if it cannot connect for whatever reason after inputting WIFI account credentials how many times will it keep trying to reconnect?

 

 

thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2023 06:59 AM

HP Recommended

Hello @chapp0 ,


Welcome to the HP community.


Unfortunately, Your post does not contain the currently used Software version for the HP Poly product.

 

It would connect and keep the connection alive periodically to check any provisioning server and/or with Poly Lens cloud if set up.


Best regards


Steffen Baier

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-14-2023 06:59 AM

HP Recommended

Hello @chapp0 ,


Welcome to the HP community.


Unfortunately, Your post does not contain the currently used Software version for the HP Poly product.

 

It would connect and keep the connection alive periodically to check any provisioning server and/or with Poly Lens cloud if set up.


Best regards


Steffen Baier

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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