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- how to update firmware in Poly Rove B4

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05-14-2024 07:49 PM
Hello,
i want to update firmware Poly Rove B4. But the link for auto provisioning not reached . may i know the link for update firmware via the internet ?
usually i use https://downloads.poly.com.
regards,
fahmi
05-15-2024 12:46 AM
Hello @fahmi3 ,
welcome to the HP Poly community.
From our general VoIP FAQ:
Oct 7, 2011 Question: How can I set up my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <= and you need Poly Lens now to get access to Poly Software.
The above includes:
Poly Rove firmware update:
Details on how to upgrade the Rove Basestation or Handset can be found => here <=.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN