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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-09-2012 08:46 AM

HP Recommended

It is the 3rd time to have problem on printing "black" even the ink is not empty (but the level is low, like a quarter left).  In the previous cases, I replaced the cartridge and the problem solved.  

 

The 2nd time was last week.  After I changed the cartridge, it worked (for only 1 week) and the problem is back.  Since the ink is full this time and it worked well when I just changed it, I suspect this is the problem of my printer instead of the cartridge.

 

I did clean printhead and align printhead but the problem persist.  Please advice the solution.  Thanks!

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