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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-15-2013 08:13 AM

HP Recommended

Hi, Printer sees the desktop but unable to access. Desktop has scan to computer enabled. Updated driver and software to the latest. Downloaded Print & Scan Doctor. Test comes up with "Driver error"-the scan driver is unable to communicate with device. Prints from the desktop fine. Running win 7 pro 64 bit, printer connected via usb. Following scan doctor trouble shooting it says to contact support.Any thoughts i'm pulling my hair out. Thanks

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