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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-26-2013 01:56 PM

HP Recommended

Until recently, I have never had a problem with this printer; however (now when I print anything blue) it comes out pink... I have cleaned the heads several times and also replaced the Cyan Ink Cartridge with a new and fresh cartridge and nothing seems to resolve the problem...Any and all suggestions are solicited!!!

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