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Hi,

 

I have that message showing on my printer. I have tried all the problem solving on the HP web site and even tried to dip the print head in the water for 10 minutes as suggested on another post without any success. It is only 14 month after I bought the printer  (out of warranty) and only about 10 months since we used the printer (the 1st 4 months we were using our old printer to use up the ink).

 

It seems to be a common problem with the print head from the posting that I have seen so far. Is HP making inferior product now? It used to be that the print head is on the ink cartridges and now it has a separate print head that I can't even see where to buy the replacement if the price is reasonable.

 

Very disappointed with HP

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