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CN255C
Microsoft Windows 7 (32-bit)

Hello!
I have Photosmart В010b.
Recently, the control panel displays an error "Failure ink system 0xc19a0003. Switch off and then turn on the printer".
Printing and copying it became impossible. Scanner works.
I have completed all of the recommended actions on the site HP but the error was not corrected.
I read the site HP about Ink cartridge warranty. I rarely print. Cartridges were manufactured in 2012.
Please let me know what should be done to the printer worked fine.
Have a nice day!

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