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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Envy 4500 wireless printer
Microsoft Windows 8 (64-bit)

This printer copies fine. When I try to scan a document into my pc, printer screen says: Make sure "Scan to Computer is On" I'm not sure how to check that and can't get it to scan? Thanks in advance!

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