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‎09-04-2015 03:45 PM

HP Recommended
Product: HP Photosmart 7520
Operating System: Android 5.0 Lollipop

HP Photosmart 7520, WiFi connected on local home network. Latest drivers. ePrint and Webservice NOT enabled.

 

Verizon Samsung Galaxy S4, Lollipop 5.0.1 (OC1), HP Print Service Plugin latest (2.4-1.3.0-10c-64.1-64).

Verified HP Print Service Plugin is ON. 7520 is found on local network.

  • Select Print in a Gmail message, default device is "Print to PDF."
  • Open menu, select "HP Print Service Plugin". Wait 20-30 seconds and get "This printer is unavailable" message.

I have shutdown the phone and printer. This phone was factory reset a few days ago and the installation of Lollipop 5.0.1 was obtained OTA from Verizon.  I do have the habit of turning off extraneous apps and services that I don't use. What Android, Samsung or Third-party system apps or services does HP Print Service Plugin rely on?

 

Any further ideas?

Thanks in advance

Don

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