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‎11-26-2015 08:06 AM - last edited on ‎11-28-2015 04:25 PM by Retired

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I have the same problem. My printer is the 8600 all-in-one. I have two computers, an older iMac and a Macbook Pro laptop. On the front panel of the printer, the older iMac is shown to be able to scan to, but the laptop is not. Everything else on the laptop with regard to the printer works fine. My printer is wireless. I can scan from my laptop, but I can't get the front panel of the printer to recognize the laptop. I get a message that says communication failed, and yet, it seems to be connected properly.

 

Still having the same problem after spending hours trying to find out why the older computer is listed on the front panel of the printer, but the Macbook Pro is not recognized. There must be an answer to this somewhere.

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