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HP ENVY 4500 e-All-in-One

I am trying to provide my serial number and propduct number to a required form, so that I can find out the warrenty status of my ENVY 4500 e-all-in-one printer.  The serial number is on the Universal Code sticker along with another number called the FPU No.  While I am wondering what the FPU No. is, I can not find the product number anywhere.  I even made the assumption that the FPU No. was the product number and I tried entering it on the entry form but it got rejected.  Can anyone tell me what is going on? 

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