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‎03-01-2016 09:44 AM

HP Recommended
Product: HP Photosmart 7520
Operating System: Microsoft Windows Vista (64-bit)

My HP Pavilion is connected to my 2.4 Ghz wireless network as is my printer.  When attempting a scan to PC from my printer, I see the message "No computer is connected".  This just started a few days ago. If I scan to email it works fine. From the printer, I have reset the IP Address and the Password.  The PC prints fine to the printer via the wireless network. Also, a remote laptop in another room connects and prints fine. I have run the Print and Scan Doctor twice.  Both times it concludes the connection is good. Still, no scan from the printer.  The box in the bottom toolbar of the PC continues to state "Scan to computer is currently unavailable".  From there I try enable and checking the automatic start box but no change. I also downloaded the latest software  updated 12/15 with no change. However, I have found if I use the application HP Scan on my PC that I have added now to my desktop, it works fine (from the PC).  It is a little more "clunky" but it gets the job done. I would prefer to mange the scan from the printer.  It was faster and easier. Does anyone know why the printer is failing to "see" the PC even though it is connected to the network and all of functions including scan started from the PC work?

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