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Using Netgear gateway provided by Frontier DSL. Printer had been working fine until we lost internet for a week and Frontier had me reset the Gateway and put in new password (WPA). Tried to connect several times (printer was seeing the network with correct SSID) until I noticed I had 1 wrong character out of 16. Then the printer stopped seeing the network altogether, not even letting me get to the point of entering the WPA. Tried resetting defaults, no help. Is this thing now just an HP boat anchor?

BTW, all other devices in house are connected wirelessly just fine, after using correct password that is.

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