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‎05-02-2016 10:35 AM

HP Recommended
Product: HP ENVY 4500
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Used to use my Envy 4500 with my old Windows Vista PC. No issues at all. Did buy a new laptop this saturday and my Envy with the same ink cartridge doesn't print at all (except if I mail to my printer or use the webservices set up tool and test a testpage using that thing).

 

But when I want to print from the webbrowser, from word, ... the message comes the printer has run out of ink or toner and it refuses to print. I use this printer in de black only modus. So no color cartridge is present.

 

Did try to solve this but everything I try, this no toner or ink message keeps showing in win 10 for this printer. Anyone knows a solution? Thx!

 

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