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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-15-2016 09:57 AM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 7 (64-bit)

When I initiate a scan from the touchscreen on the printer, and choose my computer as the destination, I get a popup box on my computer asking me to "select the program to launch for this action."  My choices are two photo programs that I have installed and the HP Scan program.  I would like to set the default to be the HP Scan program.  How do I do this so the scan will proceed uninterrupted and I won't have to select the program each time?

 

Thanks, Andy

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