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‎06-04-2016 05:04 PM

HP Recommended
Product: Office jet 670o Premium

I am having the same error message as a number of others on this forum re: error message suddenly appears saying that the printhead is missing or failed. I have followed all of HP's suggested steps, i.e., unplugging, checking ink cartridges, etc. None of them did anything to correct or get past the same issue. My printer is nearly 2 years old, so out of warranty.  there's no explanation for cleaning print heads on the 6700 and other products don't translate to the 6700.  I looked at about 1/4 of the blog, some at the beginning and some at the end, and won't waste my time looking at all 12 pages of unhappy customers.

And I just purchased and installed new print cartridges that are not cheap.  What a waste....

 

Please let me know what else I can do that would be significantly less dollars than buying a new printer, because it surely won't be an HP.   This has been a known problem for years and still HP hasn't chosen to solve it.  they'd rather you buy another throw-away HP.  Good luck!

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