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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Deskjet Ink Advantage 4645
Microsoft Windows 8 (64-bit)

After I've scanned a document the following message appears:  

"The HP Scan application was unable to save the file to the specified location"

 

I don't know what location it's trying to save in, and why I'm getting the message?  I would think that I would have had an option as to where to save the doument?

 

Thanks for anyone's help.

 

 

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