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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Envy 4500 series

I have spent the WHOLE day trying to get the printer to function...my attempt to resolve the message: stuck on printing alignment page...  I have uninstalled, reinstalled the printer. I have unplugged the printer, removed the cartridges, etc.  I have attempted the HP Print and Scan doctor.  NOTHING works! If this is a known error, how about a button that lets you bypass this message and use the all-in-one as it was designed.  I cannot scan or anything because it views the printer as "in use." 

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