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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
08-22-2016 10:12 AM
Product: Printer
Operating System: Microsoft Windows 10 (64-bit)
Hey,
I finally upgraded my Windows 7 computer to Windows 10 and the scanner stopped working. It prints just fine, but when I go to open the scanning software, it just opens up and says “add printer”. Any help is greatly appreciated.
Bill
I am an HP employee
Solved! Go to Solution.
Who Me Too'd this topic
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