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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎09-06-2016 08:57 PM

HP Recommended
Product: HP 5740 e-All-In-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I purchased an HP Officejet 5740 e-All-in-One Printer that I connected wirelessly to a Win 7 PC. A month later I  added a new Win 10 PC to my network (LAN), and I also installed the  printer on that new PC. When I went to scan a document using the HP printer software (i.e., NOT Windows Fax and Scan), the printer asked me which PC to scan to, and I selected the old Win 7 PC. The scanned image went to the Win 7 PC's My Documents\My Scans folder, as expected.

 

Two questions, both assuming I want to use the HP software to scan:

1.  Is there a way to set a default PC to be the target PC for scanned images?

2. How can I change the folder to which scaned images are sent?

 

What are the answers to these two Qs if I decide to use Windows Fax and Scan instead of the printer's software?

 

Any help would be much appreciated.

 

Roy

 

 

 

 

 

 

 

 

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