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‎09-19-2016 08:44 AM - edited ‎09-19-2016 09:53 AM

HP Recommended
Product: HP Zbook 15G3, Thunderboltdock
Operating System: Microsoft Windows 7 (64-bit)

I have ethernet issues with my Thunderbolt 3 dock 150W and my Zbook 15G3, running on windows 7 / 64 bit.

 

I had many issues before with the system after a BIOS update (slow performance, usb poorts that would't work, windows that would not download updates, ect.). I read many postst with similar problems. The hardware was exchanged by HP but the problems remained and I was left alone to install the BIOS and updates. Thank you HP!
After a long period of fiddeling I got everything back to work.

 

Exept for the ethernet connection on the thunderbolt dock. Somehow the drivers are not inatlled / available. The ethernet connection / WLAN on the laptop work fine, but not on the dock.

 

I don't know where to find the right drivers / how to install them. Who can help?

 

ethernet-problem.jpg

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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