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hp 4500 envy
Microsoft Windows 10 (64-bit)

When i create a document in either word or powerpoint and insert an image and then view to print, everything looks fine, then when i print the doc out the layout and text are fine, however the images print wrong, they are in the right palce and the image box is in the right proportion, but the image within has expanded, meaning it is bigger than need and about 30% missing from the image box.

 

I have spent the last few nights reading forums, downloading Office 10 to replace my office 7, updating my HP drivers and trying what i've seen people have posted over the last few years, but it is not working .

 

What is strange is if i use photos from my HD or phone they print fine, but if i use photos found on the web or clip art they dont, can anyone out there help......

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