Notebook Boot and Lockup

Hi. A friend of mine has a HP laptop model 15-t010wm. He says that after clicking on an option from a windows 10 update that says "update then reset" his laptop started having the reboot loop. Every time he logs and it loads, he's able to reach the desktop window but after a few minutes (like less than 5mins) the whole screen freezes then it automatically reboots and loads up again. I've tried system recovery from a previous date but it says that I can't as there was an error. An option pops up to try to fix the error... Seems to work as I got to system recovery it to a previous date but problem still persist. I've done a so called PC refresh but fails. I've tried letting it diagnose the system for errors, fails again. I've also tried the command prompt with chkdsk, still problem persists to annoy me and my friend. I've read a solution of turning off the auto reboot but can't seem to have the time to do it as it reboots in less than 5mins it starts loading at the desktop screen. Can someone please help out? I do wonder if it is a ram problem but don't think it is as it only occurred after a windows 10 update. I hope a solution can be brought up. Thank you for your time.