• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Pro 6970
Microsoft Windows 7 (64-bit)

purchased HP OfficeJet Prof last Sunday - set up slick as a whistle, on my HP desktop (wired). After a mystery tour to find the WPS PIN, I got an HP notebook setup (wireless). looking good . . . 

 

So my wired computer now can't print - it's going through the router. But the notebook is still printing - so is it printing directly to the printer and not through the router ?

 

I had a 2 Canon printerd that (I thought) sucked to high heaven with wireless, but maybe it's the router.

 

However, multiple phones are connected wirelessly, several other devices work fine. It's a fairly new Verizon router.

HP printer gray.PNG

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.