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‎10-27-2016 08:59 AM - edited ‎10-27-2016 09:06 AM

HP Recommended
Product: Envy 7640
Operating System: Mac OS X 10.9 Mavericks

Envy 7640 is connected to my home wireless network.   I can print wirelessly with no problem.   When I scan in a document to send to email I go through all steps successfully and it says that my scan is being sent to email.   No error messages, no problems except the scan never shows up in my email account.   I have also checked by spam folder and not there either.  Can anyone suggest what the problem might be.   Using a MACbook Pro OS X 10.9.5 and also an ipad with iOS 10.0.2.

 

I am scanning using the printer's front panel.

 

Thank you.

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