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‎11-01-2016 11:24 AM - last edited on ‎11-01-2016 11:26 AM by Retired

HP Recommended
Product: HP Envy 4500
Operating System: Mac OS X 10.7 Lion

Our printer used to connect to all our Apple Laptops and iphones.  We have 4 Apple laptops each a slightly different year and they all worked.  We used to be able to print from our iphones 6 and 7 but I haven't been able to print from an iphone in months.   Now every time we go to print it say it can't find the printer or sometimes it just says HP 4500 idle.  Then I will turn off the printer and then turn the printer back on and then when the printer is coming back on 8 times out of 10 it will then print.  If it doesn't I repeat the process and then it will evenutally print.  This is happening with all our devices.  

 

Ellen

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