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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-13-2016 10:18 AM

HP Recommended

Hi,

 

I just bought a HP Officejet Pro 8720 printer.

 

I have setup my email profile and smtp info on my mac laptop. I also have verified test that configuration is good

 

However on my Printer, when i choose Scan to Email option i get this error message "To use this feature, sign in first". Dont know how to resolve this error message.

 

I have tried rebooting router, computer, printer but issue is not going away.

 

 

Thanks in advannce

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