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‎11-13-2016 02:46 PM

HP Recommended
Product: HP TouchSmart Notebook
Operating System: Microsoft Windows 10 (32-bit)

CD/DVD drive failed out of the blue... can open drawer with a needle but computer no longer seems to recognize that I have a CD/DVD drive... did some online checking and after checking that the driver was current (it was), most popular advice seemed to be delete the driver, reset and it should reinstall but it didn't... there's now no listing on device manager for DVD/CD.

 

Got error 45 that the hardware was not connected?

 

Any ideas to fix at some reasonable cost/effort?

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