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‎11-20-2016 09:25 AM

HP Recommended
Product: HP LaserJet P2015dn
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have been unable to install my printer on Windows 10 64-bit. My printer appears as a "unwnown device" and the device manager tells me that "A request for the USB device descriptor failed." My printer is connected with the PC via USB. I have tried installing official drivers from HP web page but my pritner did not appear on the list when the instalation wizard wanted me to select my printing device. I have also tried unplugging all my usb devices and rebooting my pc, without any success. Thank you for your replies,

Jan Mayer.

Who Me Too'd this topic
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