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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Deskjet Ink Advantage 3540
Microsoft Windows 7 (64-bit)

Hi,

 

for past 2-3 days I am not able to copy or scan any document on my printer.

 

When I press the copy button and choose any options , I am able to do it but once I press start copy nothing happens.

 

I have also tries to scan from my PC it shows connect error.

 

Don't know hpw to resolve it. I have used HP Prints & Scan Doctor and for scaning fix it runs the scan and mentions driver error and the scan gets aborted.

 

Please advise how to solve this problem.

 

Thanks

 

Bharat Khanna

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