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‎11-28-2016 11:52 AM

HP Recommended
Product: Officejet pro 6830
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Officejet pro 6830 printer. Today I tried to print a document and when I went to print and I saw that it said that the printer was offline. I looked at the setting and saw that it was connected to the internet and it was on. I have already tried the HP PRINT AND SCAN DOCTOR and it didn't resolve the problem. When i went to test print on HP PRINT AND SCAN DOCTOR, it printed fine but my document didn't print. Please can someone help me resolve this issue. Thanks.

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