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11-30-2016 02:52 PM
Product: HP Envy Touchsmart 17
I am a college student using an HP Envy TouchSmart 17 Notebook. I have had the laptop for almost 2 and a half years. It is no longer under warrenty. The left hinge is broken and causing the platic to split when I open my computer. This is frustrating because I take good care of my computer. I have read about several people who have had the same problem. I am not sure how to go about getting it fixed so that I can continue to use my laptop. I have always enjoyed the quality of HP products but am a bit frustrated with the hinge breaking so easily.
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