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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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12-28-2016 08:00 AM
Device does not scan any more from pc. Changed usb cable. No effect. Updated firmware. No effect. Updated software. Still no effect. Program starts but unable to scan. Printing test page without problem. Windows 7 HP scan doctor 5.0 doesnot list this device on pc so unable to run. Touch screen on HP Printer device does not work anymore so unable to connect from there. Other users no problems so far. What else can I try to make my HP all-in-one Photosmart 5510 scan again? Thank you for yr support
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