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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Photosmart C4180 All-in-One
Mac OS X 10.9 Mavericks

Hello,

 

I'm trying to scan a document to my computer so I can email it out. But in the Scan Menu, I only have the option of Scan and Reprint, and Scan to Memory Card. The problem is, when I scan it, nothing shows on my computer. I used to be able to scan a document and it will show in the Preview on my computer as a PDF, and I would have to option to save it or print it.

 

Then, I tried scanning to a Memory Card, but when I put it into my computer, it cannot read the Memory Card. 

 

Thank you~

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