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‎12-31-2016 12:27 PM

HP Recommended
Product: HP OfficeJet Pro 6978
Operating System: macOS 10.12 Sierra

Just installed new HP OfficeJet Pro 6978 on macOS Sierra version 10.12.2. Using MS Word for Mac version 15.29.

 

I bought the 6978 in a large part because the product sales info said "Save paper and conserve resources—consume up to 50% less paper with automatic two-sided printing."

 

However, I cannot get it to print 2 sided from Word. The Word Print dialog box does not offer a "Two-sided" checkbox, and when I  go to the "Layout" section and click "Two-sided" either Long edge or Short edge binding, it does not print two sided, just prints 2 sheets of paper.

 

Note that the MS Excel Print dialog box does show a "Two-Sided" checkbox. And, that the Mac "Preview" program's Print dialog box does have a "Two-Sided" checkbox, and it correctly prints a PDF document on both sides.

 

If I can't get this feature to work I'll have to return this printer.

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