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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY 7640
Microsoft Windows Vista

When attempting to scan to email the HP ENVY 7640 displays "! Server Connection Error"  , "There was a problem connecting to the server.  Touch Retry to connect again, or OK to exit.".   The scan to email function worked fine yesterday and today it no longer works.  Also the "Retry" button brings up the same error display.

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