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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-15-2017 10:30 AM - edited ‎01-15-2017 10:43 AM

HP Recommended
Product: hp laserjet pro mfp m426fdn
Operating System: Microsoft Windows 7 (64-bit)

We have a HP laserjet pro mfp m426fdn printer/scanner. 

 

  • After place document in the feeder, printer screen shows "Document Loaded", select "Scan", the scanner always scan from the flatbed even though document is in feeder.
  • Copy from feeder works automatically.
  • The only way to scan from feeder, is to use "Windows Fax and Scan" program at a computer after place document in feeder. In the "New Scan" window, change "source" to "Document Feeder". Then it will scan from feeder. It is a hassle having to go back and forth between the printer and computer.

 

We woulde like scan from feeder to work automatically from the printer/scanner without having to go to a computer to use "Windows Fax and Scan" or similar program.

 

Thanks,

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