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‎01-21-2017 08:24 PM - edited ‎01-21-2017 08:25 PM

HP Recommended
Product: D9H71PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

The laptop(HP envy m6 notebook PC) is switching off if removed from charging and the battery icon says "10% available, Plugged in, not chrarging". Despite this, the indicator next to chrarging plug is white, which generally is orange if the laptop not fully charged. Please help! 

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