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HP Officejet 6820 e-All-in-One
Microsoft Windows 7 (64-bit)

Printer provided error 0xc19a0020. Started HP Printer en Scan doctor and executed diagnostics. Have reset the printer (unplug and wait for 2 minutes). Again started HP Printer and Scan doctor and executed diagnostics. When wanted to print test page the same error message popped up again.

 

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