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‎02-03-2017 10:54 PM

HP Recommended
Product: HP Officejet 6500 All-in-One P
Operating System: Microsoft Windows 7 (64-bit)

Computer unable to establish two-way communication with printer. (Using 'wireless' wifi connection from AT&T) 

Computer sees two printers: 1-Officejet 6500 E709a (C93BF0) and 2-HP Officejet 6500E709a Series. although I only have one printer; however neither will connect with computer using HP Print and Scan Dr. 5.0.  'Properties' state check status of device by touching wireless icon or button on my printer but I don't have either.

 

HP Network Confliguration page list under general information ...Network status/ offline,... Active Connection Type/None...URL (s) for Embedded Web Server... http://0.0.0.0.

 

Also on Configuration page under 802.3 Wired...Hardware Address (MAC)/f4ce46c93bf0  and Link Confiruration... None

 

Continuing  with the configuration page under mDNS (?)... status...enabled and service Name...(#1 above) 6500 E709a (C93BF0).

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