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‎02-14-2017 12:52 AM - edited ‎02-14-2017 12:53 AM

HP Recommended
Product: pagewide pro 477dw MFP
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I have a problem with a pagewide pro 477dw MFP printer. When I want to scan to a computer, I can see the computer on the printer display but when I select it, the display says "trying to connect" or "searching", and after a while an error message displays saying that it could not connect to the computer. When I turn the printer off and on again, it works again fine for a while. If the error turns up again I have to repeat the process to resolve it again. 

Does anybody know what could be the problem here?

 

Regards

Marc

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