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‎03-15-2017 08:19 PM

HP Recommended
Product: E6G16PA#ABG
Operating System: Microsoft Windows 8.1 (64-bit)

I have a 15inch Pavilion that won't start unless I do a hard reset (remove the battery, remove power adapter, hold power button 30 secs, replace power adapter & boot, then replace battery)

 

The trouble is that once I have hard reset it, it will only restart normally a few times before needing to be hard reset once again.

 

The battery reports as OK and I assume the BIOS battery is OK, as the computer holds time and date without issue.

 

How do I make the hard reset stick for a permanent solution?

 

Many thanks

 

Rusty

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