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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Laser Jet Pro MFP M125nw
Microsoft Windows 10 (32-bit)

I am trying to connect HP Laser Jet Pro MFP M125nw to new wireless modem ( Hitron CGn3).   I press the wireless button o the printer, and the WPA on the modem, it searches and says connection established.  When I go to print it still says printer off line.  Tried turning equipment off, re - searching for connection several times.  Help please - printer was working just fine with old modem and router. 

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