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‎04-03-2017 02:42 AM

HP Recommended
Product: Officejet 6500
Operating System: Android 6.0 Marshmallow
For some time now I cannot print in color from my nexus 5 phone to my officejet 6500 printer.
Printing from desktop to the same printer is ok.
Printing from the same phone to other printers is ok.
I tried uninstalling and installing the hp printer plugin but still only the black & white option is available when I try to print.
Even if I reselect the printer and see the color option available, printing will still be in black and white.

Trying to print from the e-print app will display only the black & white drops near the printer name. And the color drops near remote printers I'm connected to.

Please advise,
Thanks,
Eran
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