-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
04-20-2017 01:19 AM
I've recently gotten a new Macbook Pro with OS 10.12.4 (Sierra), and have downloaded the latest HP "Easy Start" to install the latest printer software and drivers. However, when printing a .pdf document, that is in color, I am unable to print it in Black & White (or grayscale), even though I select that in my printing options. It seems like I can select grayscale and the printer will print it in black & white, when printing other color documents (such as a Word document that has color). Is this a bug in Sierra or in the 8630 printer driver? I used to be able to print a color .pdf document, in grayscale or Black & White, before obtaining this new Macbook Pro with OS 10.12.4. (My previous computer, that I could do this on, was an old 2009 Macbook (white case) running Mountain Lion OS. Thanks for your help.
Solved! Go to Solution.