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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
ProBook 450
Microsoft Windows 10 (64-bit)

I have installed Windows 10 operating system.

In BIOS settings BIOS setup -> Security -> Hard Drive Tools  I activated DriveLock and entered master password and user password (the same) and reentered "DriveLock" phrase to confirm.

 

After save and exit BIOS, Windows was lunched (I wasn't prompted for the drivelock password) and I tried to enter my system user password. Then system crashed and after restart I have this screen:

IMG_20170506_174802.jpg

 

I tried disable DriveLock, In BIOS settings BIOS setup -> Security -> Hard Drive Tools -> DriveLock and I have only this options here:

IMG_20170506_175817.jpg

 

When I clicked into "Set DriveLock Password" and set "Notebook Hard Drive" I had response "Drive is Locked".

When I clikced into checkbox DriveLock password on restart and confirmed, after restart I have this same screend "Boot Device Not Found".

 

Can someone help me solve this problem?

Thanks a lot

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