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‎06-08-2017 08:02 PM - last edited on ‎06-08-2017 08:59 PM by Retired

HP Recommended
Product: HP Officejet 6100
Operating System: Microsoft Windows 10 (64-bit)

I got a new modem/router, and am trying to get my Officejet 6100 connected wirelessly to the network.

During setup, I got this error message: "The WPA security passphrase you configured on your HP printer does not match the WPA passphrase used by the wireless router.  Configure the printer using the correct WPA passphrase."

 

I typed the correct passphrase.

 

Printer was previously connected to the network and wireless printing worked fine. 

 

I uninstalled and re-installed the printer several times, but nothing worked. Same error message.'

 

Router info:

Model: TC8717T Vendor: Technicolor Hardware Revision: 1.1 Serial Number:  [personal information removed]
Processor Speed: 600 MHz DRAM: 256 MB Flash: 128 MB

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